R108 - Customer Success ManagerCSM

EmOnTheBrain · 3872253

Dashboard settings

Approved · CSM

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Criteria approval

Approved May 12, 2026 · backfill-2026-05-20

Benchmark family

Drives the pass-rate target on Pipeline Health.

Sources paused (intentionally off → won't count as red on the dashboard)

Client context

Passed to Pass 2 (Sonnet) as context. Not a criterion the LLM classifies against.

Personal transformation coaching company featured on Jennifer Hudson's show. The Customer Success Manager reports to Emily and the leadership team, delivering brain-science-based coaching in wellness and personal development programs.

Edit in plain EnglishAI

Describe the changes in a sentence. Preview the diff before saving. Example: “Drop the crawlability nice-to-have. Add a 1+ year SEO must-have. English uses the standard rule.”

Must-haves2

Required experience or background. Each missing must-have reduces the candidate's score.

Drop here to move into must-have

Disqualifiers0

Boolean gates (e.g., 'Located in Mexico'). Missing → automatic reject, no other criteria considered.

No criteria. Drop one here to add to disqualifier.

Nice-to-haves2

Bonus signals only. Missing nice-to-haves never penalize a candidate.

Drop here to move into nice-to_have

103 candidates screener-rejected in the last 14 days.

Rescreen re-evaluates them against the current criteria. Older rejects + human-moved rejects are excluded.

Recent activity (last 60 min)1 pass · 2 maybe · 12 fail

David Benitez → HTR43m ago
Aref Souki → Hireflix IR43m ago
Abraham Cabrera stayed rejected43m ago
Lucas Cruz Ferreira stayed rejected43m ago
milandi ulysse stayed rejected44m ago
Maria Aldana stayed rejected44m ago
Sashay thomas stayed rejected44m ago
Latavia Tomlin stayed rejected44m ago
Walid El-Yassir → HTR44m ago
Giselle Marlene Landi stayed rejected44m ago

+ 5 more in the last hour